How do key performance indicators influence NHS customers?

NHS KPIs lie at the heart of the NHS's ambitions in its quest to improve standards while driving efficiency and productivity measures.

This course provides a grounding in the idea behind quality improvement systems, explains some of the ways used to judge and measure performance, and points out how industry can foster better relations with its customers to help them meet their goals. 

Take the NHS KPIs course to find out more about how data can be a useful tool for industry by revealing gaps in the market that your products can help plug.